Privacy Policy
Last updated: August 2025
Luxury Car Care (“we,” “us,” “our”) operates this website (car-care.sindhole.com) and the services offered through it. This policy explains what personal data we collect, why, and the rights you have over it.
1. Information We Collect
When you use our booking form or contact us, we may collect: your name, phone number, email address (if provided), vehicle type, and details of the service you're requesting. We do not knowingly collect payment card information through this website — payments are handled in person at our facility.
2. How We Use Your Information
We use the information you provide solely to: respond to your booking or enquiry, confirm appointments by phone, WhatsApp, or email, and improve our service. We do not sell your personal data to third parties.
3. Legal Basis and Consent
By submitting the booking form, you consent to us contacting you regarding your request. You may withdraw this consent at any time by contacting us at car-care@sindhole.com.
4. Sharing of Information
We may share limited information with service providers who help us operate this website and respond to enquiries (for example, our website hosting provider and form-delivery service). These providers are only permitted to use your data to provide that service to us. We do not share your data with advertisers.
5. Data Retention
We retain booking and enquiry information only as long as needed to provide the service you requested and to meet our own record-keeping and legal obligations, after which it is deleted.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request erasure of your data, and file a grievance if you believe your data has been mishandled. To exercise any of these rights, contact our Grievance Officer below.
7. Cookies and Analytics
This website may use privacy-friendly analytics to understand overall traffic patterns (for example, page views). We do not use this data to identify individual visitors.
8. Security
We take reasonable technical and organisational measures to protect the information you share with us, including secure hosting and encrypted connections (HTTPS).
9. Children's Privacy
This website and our services are not directed at children, and we do not knowingly collect personal data from anyone under 18.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.
11. Grievance Officer / Contact
For any questions, requests, or complaints about this policy or your personal data, contact: Luxury Car Care Bidar, Karnataka, India Email: car-care@sindhole.com Phone/WhatsApp: +91 99720 90190